The ICTS manages, maintains and implements the ICT systems and infrastructure, programs, and projects of the schools division to effectively support operations and to ensure data validity and effective utilization of the system.

The ICTS enables improved process efficiencies and service delivery effectiveness in education governance through the use of ICTs, support education specialists in developing ICT-enabled solutions that enhance teaching and learning and deliver quality technical support to clients and empower them in the use of ICTs.